- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
1Value for Money
They put false and misleading words into my mouth
Jayson from the claims team put false and misleading words into my mouth and shamefully lied about the nature of my travel insurance claim being connected to coronavirus, so it would be easy to reject. I was very disappointed in his professional conduct and, if the issue remains unresolved, I will never buy any financial product from itrek again and keep telling my story about having false and misleading words being put into my mouth even though I was actually paying Jayson to do his job.
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