- Overall
1.7Overall
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Customer Experience
2Customer Experience
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Value for Money
2Value for Money
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Claims Experience
1Claims Experience
Waste Of Money And False Sense Of Protection. They hide behind semantics to deny claims.
Terrible. We purchased SCTI insurance over a dozen times while travelling. However when unfortunately we actually needed to make a claim, they refused our legitimate claim based on shifting definitions of their policy wording. Don't bother, you are basically unprotected unless your circumstances fall exactly within their very narrow internal definition of a payable event. Their policy is designed to give you a false sense of protection.
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