Southern Cross Travel Insurance reviews
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overall rating 7.0 41 reviews
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Customer Experience
6.9
- Awesome 19
- Good 4
- Average 1
- Bad 1
- Terrible 14
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Value for Money
7.1
- Awesome 19
- Good 5
- Average 2
- Bad 0
- Terrible 13
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Claims Experience
6.3
- Awesome 18
- Good 1
- Average 1
- Bad 1
- Terrible 13
Covid and Personal Belongi...
I found this company very helpful with my questions.
All insurance I needed for a cruise when in...
I was severely injured ove...
I was hit by a car in Budapest a couple of years ago on the last day of my holiday. I suffered a brok...
TRAVEL INSURANCE - GREAT E...
Have used them in 2019 and 2022 and although have not had to make any claims, was delayed in 2022 due...
Horrible experience. Impos...
This company is impossible to contact. Their website sold me 'junk' worldwide cover which I l...
COVID as excuse to reject ...
I had to change flights within Australia due to Emirates temporarily suspending operations at some ma...
Avoid this company
I had purchased my insurance last year for a trip to South Korea in June. I rang up on March 6 to tr...
Leave you stranded
If the WHO declare Corona Virus as a pandemic it will have no cover, even if I have had insurance in ...
Very good
I had an accident in Cambodia of all places. Brocken leg and Ankle. They tried to even move me to a m...
Excellent help & quick...
Due to unexpected injury I had to cancel overseas holiday with only 3 weeks notice. I experienced exc...
Helped during difficult ti...
While we were on Holidays in India, My FIL (who was in India)passed away the day we had to travel, so...
They promise everything bu...
The policy is excellent value. I have used SCTI for over 10 years and had excellent service. Great p...
Paid up when another insur...
These guys paid for our accomodation in Sihanoukville when our flight delayed 4 hours meaning we miss...
Worst company ever
If you want to waste your money go with SCTI. Great suck in cheap prices but wont pay for any claims....
Terrible company, do not u...
This company say a lot but don’t follow through. That have made my holiday very stressful because no ...
Long time customer - first...
Based on the good reviews I have been using SCTI for many trips. I recently had my first experience o...
Waste Of Money And False S...
Terrible. We purchased SCTI insurance over a dozen times while travelling. However when unfortunately...
Always had no issues until...
Have used and claimed through SCTI for medical purposes before but as soon as it was for "luggage...
Hassle-free experiences
Obviously some clients have had issues however my experiences have been hassle-free. Typhoon hit Yoko...
HEARTLESS, LACK OF EMPATHY...
HEARTLESS, LACK OF EMPATHY, AND INSENSITIVE!!
I paid a total of A$596 for SCTI travel insur...
Brilliant company
Never had any problem with a claim use them all the time thank you will always use scti for every tri...
You'd be better off th...
After being forced to send sensitive documents to this company after a death in the family, our simpl...
Hassle-free, claim paid.
Their website failed and had an error message when I was trying to take out the policy, so I had to f...
So easy to deal with, tran...
Have never made a claim thankfully as I've never lost anything overseas. But unfortunately on the...
Claim for Japan trip inter...
My wife and I traveled around Japan a year ago, to and from Australia. We took out Southern Cross Tra...
So easy to deal with!
Ignore some of the horrible reviews on here. I was snowboarding in Canada Feb of 2016 and broke a cou...
Avoid, low rent rubbish in...
Like most travel insurers they refuse all claims of a medical nature in the first instance , they ope...
Made two claims, easily do...
I chose SCTI because they were the cheapest travel insurance for a year long world wide insurance cov...
look OK until you need to ...
Used Southern cross 3 times and was fine until i had to make a claim for a camera. Rate of depreciati...
Don't use if you have a me...
Stay away from the company I will never use them again, was told after having a major panic attack fo...
Good travel insurer
It offers great amount of coverage at a really competitive rate. I would only suggest doing your rese...
Unethical way of avoiding ...
What a joke, it seems like all these reviews are paid for. I have had the worst experience with this ...
Stuck in Africa
I was stuck in Uganda, Africa with no flight home after a flight cancellation and Southern Cross ease...
Southern Cross
When we scratched our campervan only 200 metres from dropping it off in Los Angeles after a 3,000 mil...
SCTI South America
not the people you want in an emergency. 1 staff member who spoke Portuguese, could not sort ambulanc...
Review for scti travel ins...
I feel ripped off. I recently made a claim for my 2 year old iPad, which was in mint condition. The o...
No hidden clauses.
What I liked about southern cross was that they were easy to organise online and the prices are reaso...
Amazing!
These people are amazing, they handled a stressful situation for me with good and comforting service,...
Great service.
We received a professional response to all our inquiries within 24 hrs via email. Unfortunately they ...
I can't praise them enough...
I purchased from Southern Cross based on price their price. At the time, I wanted a basic policy with...
Review for scti travel ins...
My husband and I just returned from an around the world trip for 7 months and used scti world family ...
Bargain - I will use them ...
I took a Southern Cross Travel Insurance for my honeymoon and it only cost $92 per person for 5 weeks...
SCTI travel insurance reviews
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