- Overall
3.7Overall
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Customer Experience
4Customer Experience
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Value for Money
4Value for Money
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Claims Experience
3Claims Experience
Travel Insurance Direct review by AndyEverett
Cool on the outside, not so cool on the inside
Travel Insurance Direct makes everything look super simple and cool, but in reality it is nothing like what they portray themselves to be. The people are rude and you have to make repeated calls after making a claim. The time period of getting a claim settled is way too long. I'm not going back to them next time, you shouldn't too.
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