- Overall
3.0Overall
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Customer Experience
3Customer Experience
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Value for Money
4Value for Money
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Claims Experience
2Claims Experience
Travel Insurance Direct review by Alicia43
Not a good experience
My personal experience with Travel Insurance Direct has been a very uncomfortable one. The people there treat you badly and there are instances when your calls are avoided. I went for a trip and was injured during the trip, while they covered me for my medical bills, I was not able to go back to work due to those injuries but they would not pay me for the loss of income benefit. Felt cheated.
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