Lost bags not covered. All my fault of course.

One of the worst decisions that I have ever made is to buy from Travel Insurance Direct. During my last trip I lost my baggage and spent the remainder of the trip calling customer service to file a claim. After numerous phone calls and emails I was told that my baggage could not be claimed as it was lost due to my negligence. I would never advice anybody to waste their time or money on Travel Insurance Direct as I have.

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