Overall
3.7
Overall
Value for Money
5
Value for Money
Customer Experience
5
Customer Experience
Claims Experience
1
Claims Experience

Travel Insurance Direct review by Berenice

Used to be customer focused

I have been a customer for over 10 yrs. The last 5 as a yearly insurance holder. TID seems OK until you have to claim. Im on my third claim in 10 years ( all small sums) and this time I have to appeal every step of the way even with all correct documentation.

Berenice

10 April 2017, 11:09 AM

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Travel Insurance Direct review average

6.6

Overall Rating 108 reviews

Awesome 38
Good 23
Average 6
Bad 15
Terrible 22

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Used to be customer focused

Berenice

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Worst company to use

Have not responded to my 3...

Avoid at all costs!

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