Refused claim

My family’s house in Australia got broken into while we were in Bali, their car was stolen, house trashed and we had 3 days left. 2 family members wanted to get home to sort it out, find out what was stolen, find their car etc. and TID told them they cannot help get a flight back. They had to stay in Bali for a few more days this was terrible. TID covers “any unforeseen circumstances” which this should clearly be covered!

Did you like or dislike this review?