- Overall
10.0Overall
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Claims Experience
10Claims Experience
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Customer Experience
10Customer Experience
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Value for Money
10Value for Money
Quick payout from TID for me.
Unfortunately on my trip to France, I had my phone and wallet stolen from my bag. The TID officer was very very helpful. They dealt with my over the phone is a very friendly manner and responded to my emails in a timely manner. My advice is always read the PDS so you know what to do in the event of emergency. After submitting my claims form online, which was fast and simple because I had all the documents ready. They reviewed it in my favour and the payouy was quick. There were no delays and further questions, unlike the horror stories told by my friends who had very unpleasant experiences with other insurers. I highly recommend them if you want to have a piece of mind during your travels.
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