- Overall
8.0Overall
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Claims Experience
8Claims Experience
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Customer Experience
8Customer Experience
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Value for Money
8Value for Money
Took ages to process my claim.
I purchased travel insurance with TID last year. My grandfather fell ill while I was on my trip. I had to cut my trip short and TID covered my travel to get home, and back to Canada a month later so I could continue with my planned trip. It was the last time I saw my grandfather alive. I was grateful for having TID. It was really unexpected as none of my family members thought it would be covered by TID. It took me less than a couple of minutes to sign up and it provided a lot of benefits at a very low price. The only downside to it was it took ages to process my claim instead of the promised 10 days.
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