Overall
3.2
Overall
Customer Experience
3
Customer Experience
Claims Experience
3
Claims Experience
Value for Money
4
Value for Money

Travel Insurance Direct review by anna

Useless - 3 months later and stll no reply.

My suitcase was damaged on my travels. After my return to Australia, I made a claim with all relevant documentations but did not receive a reply for 3 weeks. I contacted claims, but they said they did not receive my claim. 3 months later still no reply. I will look for other insurers when I travel next time.

anna

13 February 2013, 13:48 PM

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Travel Insurance Direct review average

6.6

Overall Rating 108 reviews

Awesome 38
Good 23
Average 6
Bad 15
Terrible 22

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Useless - 3 months later and stll no reply.

anna

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Worst company to use

Have not responded to my 3...

Avoid at all costs!

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