Overall
3.2
Overall
Customer Experience
3
Customer Experience
Value for Money
4
Value for Money
Claims Experience
3
Claims Experience

Travel Insurance Direct review by anna

Useless - 3 months later and stll no reply.

My suitcase was damaged on my travels. After my return to Australia, I made a claim with all relevant documentations but did not receive a reply for 3 weeks. I contacted claims, but they said they did not receive my claim. 3 months later still no reply. I will look for other insurers when I travel next time.

anna

13 February 2013, 13:48 PM

Did you like or dislike this review?

Like Or dislike

0 comments on this review

Login with

Register

Don't have an account?

Login

Enter your email & password

Login with

Register

Register with Compare Insurance

Display name*

Email *

Password *

Your password must be at least 6 characters.

Verify your password *

Get the best deals from Compare Insurance delivered to your inbox for free.

Just checking you are human

By registering with us, you agree to the terms of our Privacy policy

Travel Insurance Direct review average

6.6

Overall Rating 108 reviews

Awesome 38
Good 23
Average 6
Bad 15
Terrible 22

More Travel Insurance Direct reviews:

Travel Insurance Direct

Brayden 17 April 2023, 13:08 PM

1.0

Worst company to use

No use getting travel insurance when they deny all claims anyway; really wish we used a more reputabl...

0 comments 0 likes 0 dislikes
Travel Insurance Direct

Jess 23 January 2023, 10:27 AM

1.0

Have not responded to my 3...

Lost my luggage going to Fiji. They asked for a silly amount of paperwork then i submitted it all and...

0 comments 0 likes 0 dislikes
Travel Insurance Direct

Cmadeleine 23 February 2024, 12:29 PM

1.0

Avoid at all costs!

This company will do anything to weasel out of paying resonable claims. They have no care for the con...

0 comments 0 likes 0 dislikes

See more reviews

Useless - 3 months later and stll no reply.

anna

Did you like or dislike this review?

0 comments on this review

Login

Enter your email & password

Login with

Register

Don't have an account?

Login

Enter your email & password

Don't have an account yet?

Login with

Register

Register with Compare Insurance

Worst company to use

Have not responded to my 3...

Avoid at all costs!

We've helped thousands of Australians find the right travel insurance