Very frustrating experience.

I made a claim for travel but it was not dealt with in accordance to the 10 days as stated on the website. I had to follow up twice before I received a letter in the mail rejectin my claim. The claims officer in charge attidute was indifferent when I called in to contest the decision. She missed receipts when reviewing my claim and also on my partner's claims. The amount of time spent chasing was just not worth the claims in the end. A very frustrating experience. I will never go with TID again.

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