- Overall
2.2Overall
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Customer Experience
2Customer Experience
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Value for Money
3Value for Money
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Claims Experience
2Claims Experience
Ridicuious rules - don't go with TID.
On my trip back to Sydney from Japan, due to some technical issues, the flight landed at Melbourne airport for few hours and then left for Sydney. However, while I was in Sydney airport my laptop got stolen and the Travel Insurance Direct did not render any help. According to them, I was in Australia, thus, not eligible for the claim. However, if not for the technical fault in the plane I would have directly reached Sydney and such a thing would not have happened. I disagree with their policy and hence wouldn’t recommend it to anybody.
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