Horrible Experience, Cannot Recommend

I recently returned from a trip to Italy for a friend's wedding. During the course of that trip, a travel companion of mine left my dress shoes beneath the passenger's seat of our rental car in Sicily. We did not realize they'd been left behind until we were in Rome, at which point there was no way to have the shoes shipped to me prior to my departure home. The shoes being effectively lost, I was forced to buy a replacement pair as I was a groomsman in the upcoming wedding. I recently filed a claim with all the required paperwork (receipts, dispositions, reports, etc) and was told that through some manner of policy loophole, my shoes do not qualify as lost because they were technically 'left behind.' Seems a little like hairsplitting to me. What is lost, if not left behind? Frankly, I cannot recommend purchasing travel insurance through a company that would resort to this kind of self-serving nitpicking. I'm grateful that only my shoes were 'left behind', i.e. lost, and not something more significant like a backpack full of gear, because this sort of exploitative corporate attitude would be bound to leave me high and dry. I can only imagine the living hell of going through a medical emergency with this company. Lesson learned. I will never again use World Nomads travel insurance nor will I recommend it to anyone. Buyer beware.

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