Used to be good but not anymore

They used to be good, but not anymore. I've been using World Nomads travel insurance for about 5 years, and in the past, when I've had lost luggage or flight delays, it was easy to file a claim and be compensated. Now, however, they push as much responsibility off to the airlines, and it's become nigh impossible to file a successful claim for anything unless you can first prove you've attempted to resolve the issue with the airline. WN wants documentation on everything. Basically, they've become just another insurance scam where they're happy to take your money but they make it as difficult as possible for you to actually make a claim. They've just lost a customer.

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