Wouldn't pay on my snowboarding helicopter rescue

I had thought that by purchasing the Explorer policy I was covered for snowboarding which is my main passion. I unfortunately found myself stuck at the top of a 300 foot cliff in Switzerland and nearly died.

They wouldn't pay on my helicopter rescue however as I hadn't broken my leg they told me. Even though the situation was completely life threatening.

Also, I had to cancel a trip due to visa issue for my wife and they didn't pay on that also.

I had purchased World Nomads many times in the past but had never made a claim and I was thinking that I had purchased the best, premium insurance especially for adventure sports. But really it's not much different to any other policy out there. They'll avoid paying at all costs.

As well as a member and trying to make a claim you'll find their member's portal very buggy, making a claim very difficult, and they'll do things like customer phone service not even be able to look up your policy with your policy number.

You are better off buying a cheaper policy and if skiing or snowboarding just buying in-resort insurance.

What a scam.

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