Horrible insurance company. Do not book with them

I planned an amazing trip. A trip of a lifetime. I did a lot of research before purchasing travel insurance and decided to go with world nomads in the end thinking they were a good and caring company. Boy was I wrong. After I developed a condition that landed me in the hospital thinking I was safe and covered during this awful time. They have “ reviewed my claim “ and are denying my claim. This is extremely unfortunate. Being a travel agent myself and knowing how hard it can be to travel and fall ill I always stress to my clients how important it is to purchase travel insurance for the security and safety of your travels. I am on a trip that will end up being a year long with a few other people. We will now all not renew our policy with world nomads and start up with another company to ensure we can all be covered for the next 12 months while travelling. It’s so unfortunate that I thought and felt comfortable while travelling thinking if something ever happened I would be protected but I was wrong. Now I am out of pocket for being in the hospital when I carefully budgeted for this trip and spent 400 dollars on insurance for nothing with world nomads. I will be telling all my clients friends and family not to book with them since they are not there for you in a time of need. Sincerely, an extremely sad and disappointed customer.

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