Purchased over 12 times zero coverage read below

Do not, I repeat, do not spend money on the "insurance." Save yourself precious time headaches and finances. I purchased around a dozen times their travel insurance and i've only claimed once (which obviously was not covered). Once I claimed a delay baggage etc and they found any way possible not to pay anything as advertised. This time I had a very bad accident, mauled by a monkey in Oct 2018. I sent receipts already six times and still being emailed back telling me either they don’t see it, they don’t understand the pic is unclear etc. The time and energy wasted is beyond unprofessional. Also they saved a lot of money because, as we all know in many developing countries, you can’t have receipts so the claim is a partial claim. I will never ever purchase insurance and worse yet, I will tell my many students studying abroad not to do it and I will definitely spread my story.

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