- Overall
1.5Overall
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Value for Money
1Value for Money
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Customer Experience
2Customer Experience
Bupa Australia review by Cat
Inflexible, arrogant
After 25 yrs with this firm and it's predecessor we are changing. Policy changed with out telling us. Inflexible, arrogant customer service, particular when speaking to supervisors and above. Treated my 50yr member parents similarly, won't cover their international travel after age 80 despite excellent health certified by GP. Would not inform of when premium change, timing, or even price before auto withdrawing from our account. Can't think of worse.
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Bupa Australia review average
5.0
Overall Rating
56 reviews
- Awesome 15
- Good 11
- Average 5
- Bad 6
- Terrible 19
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1.0
A total scam! Do not waste...
Took your money and provides no cover. The only time I got to talk to a real person was when they ask...
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1.0
Don’t join BUPA
I recently transferred to Bupa and then needed hospital cover. I rang on two occasions and asked the ...
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1.0
The Absolute Worst!!
Never opt for Bupa as they are a complete rip off and very unprofessional and rude on top of that, th...
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