- Overall
8.3Overall
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Customer Experience
8Customer Experience
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Claims Experience
8Claims Experience
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Value for Money
9Value for Money
NIB review by Melody
Excellent customer service and hassle free claims
NIB has excellent customer service and always pays without any hassle. I claimed for kidney stone removal surgery and physiotheraphy in the last 2 years and the claims was easy and fast. I've not tried other healthcare providers but currently I do not see the need to make change with what they have to offer.
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5.3
Overall Rating
31 reviews
- Awesome 10
- Good 4
- Average 5
- Bad 4
- Terrible 8
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1.0
Terrible customer support,...
I ask before to go to the hospital and they said yes you are covered, then I went, I place the claim ...
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1.0
Terrible customer support,...
They are bad in customer service providing false information, one you paid they said submit the claim...
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1.0
High premiums and you get ...
Stay away from NiB, been with them for 15 years and they give you nothing back. They are jacking up t...
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