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Customer Experience
1Customer Experience
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Value for Money
1Value for Money
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Claims Experience
1Claims Experience
NIB review by Sydney Turist
Terrible customer support, unable to help
I ask before to go to the hospital and they said yes you are covered, then I went, I place the claim and they are not accepting the claim, customer service only said sorry and the last one said is not going to impact you financially because you already paid for it
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5.3
Overall Rating
31 reviews
- Awesome 10
- Good 4
- Average 5
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- Terrible 8
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1.0
Terrible customer support,...
I ask before to go to the hospital and they said yes you are covered, then I went, I place the claim ...
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1.0
Terrible customer support,...
They are bad in customer service providing false information, one you paid they said submit the claim...
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1.0
High premiums and you get ...
Stay away from NiB, been with them for 15 years and they give you nothing back. They are jacking up t...
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