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overall rating 5.3 31 reviews
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Customer Experience
5.4
- Awesome 7
- Good 8
- Average 4
- Bad 3
- Terrible 9
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Value for Money
5.2
- Awesome 8
- Good 5
- Average 6
- Bad 2
- Terrible 10
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Claims Experience
5.4
- Awesome 7
- Good 7
- Average 2
- Bad 1
- Terrible 10
Terrible customer support,...
I ask before to go to the hospital and they said yes you are covered, then I went, I place the claim ...
Terrible customer support,...
They are bad in customer service providing false information, one you paid they said submit the claim...
High premiums and you get ...
Stay away from NiB, been with them for 15 years and they give you nothing back. They are jacking up t...
Changed their mind after s...
I had a tooth extracted in hospital.
NIB said they would cover the hospital stay if I paid ...
Keep far away
Was told my policy had been cancelled sccessfully yet they decided to take a payment from my bank acc...
Good and Bad
I've been with Nib for years. Paying $70 or whatever it is month on month for the last eleven yea...
NIB changes their mind rig...
I have been a loyal NIB customer for almost 10 years, with both couples and singles policies during t...
NIB customers to pay HIGHE...
As of 1 September 2015 NIB has decided to REDUCE THE REBATES PAYABLE to the assistant surgeon. What ...
NIB: Pretty good
Payments are made with ease. Statements are provided on a timely basis. I have not had a legitimate c...
Value for money?
Will look at changing to a company that does not have limits on categories rather a limit on the tota...
chantelcantwell22
Nib have excellent customer services and great price I am so happy with nib that I will not change my...
NIB-semi mediocre
NIB is good in general but sometimes difficult with communication and I have noticed that other comp...
15 years of excellent serv...
We have been on NIB top cover for over 15 years and have claimed numerous times. Some small or medium...
Basic NIB health insurance...
I wanted basic health cover which included ambulance cover. As I am a trainee affordability was impor...
NIB Health Review
I've never had to actually claim, however I am a little annoyed that I have to wait six months to get...
Claiming with NIB is a nig...
I am just about to leave NIB. If you want to claim it is a nightmare. When you ring the attitude of t...
NIB is the best when it co...
NIB is the best when it comes to health cover. Affordable prices and good service in comparison to ot...
Excellent and efficient ca...
My husband broke his leg in an accident, which has caused him to have ongoing hospital trips and phys...
Rude customer service
I recently joined NIB but when I rang them up, the lady on the phone was very rude to me so I cancell...
Have never had any issues ...
My husband and I have been with NIB for almost 10 years now. We do not usually claim but whenever we ...
Excruciating claiming proc...
I have had NIB for 2 years. Although I have not many claims, they have made the reimbursement process...
Difficult and slow claimin...
Please don't be fooled by cheap premium rates of the Basic Saver cover plan of NIB! I was paying prem...
NIB needs a lot of improve...
NIB health insurance company needs a lot of improvement. The customer service department is rude, and...
A range of policies to sui...
NIB offers a range of policies for all types of individuals. I got their singles policy and that was ...
Excellent customer service...
NIB has excellent customer service and always pays without any hassle. I claimed for kidney stone rem...
Good value and friendly cu...
Good value and friendly customer service. Consultants are really helpful if you ring them up, their u...
Very easy sign up with hel...
NIB was recommended to me by a colleague, and I immediately bought their Top Cover plan. Signing up w...
Overall they are OK
I am on the Basic Plus cover plan of NIB. I've had operation in private hospital 6 months ago for app...
Excellent service with nic...
NIB offers great cover. I got their Mid Plus cover which is quite affordable and covers all of the es...
NIB are polite, profession...
My husband and I have have been with NIB for 4 years now. I find them to be a great company. When you...
Great service
Nib offers great cover and customer service. Their online claims system is second to none. They provi...
NIB health insurance reviews
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