- Overall
2.2Overall
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Customer Experience
3Customer Experience
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Claims Experience
2Claims Experience
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Value for Money
2Value for Money
NIB review by Suzanne.12
Claiming with NIB is a nightmare
I am just about to leave NIB. If you want to claim it is a nightmare. When you ring the attitude of the staff is not helpful. I have had one simple claim that took weeks to process, and another claim for a major dental issue which is still in dispute. I would avoid them if I was looking for healthcover.
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5.3
Overall Rating
31 reviews
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1.0
Terrible customer support,...
I ask before to go to the hospital and they said yes you are covered, then I went, I place the claim ...
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1.0
Terrible customer support,...
They are bad in customer service providing false information, one you paid they said submit the claim...
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1.0
High premiums and you get ...
Stay away from NiB, been with them for 15 years and they give you nothing back. They are jacking up t...
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