- Overall
7.3Overall
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Value for Money
7Value for Money
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Claims Experience
8Claims Experience
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Customer Experience
7Customer Experience
Basic NIB health insurance.
I wanted basic health cover which included ambulance cover. As I am a trainee affordability was important. The basic NIB packages cover the the normal extras such as physio, dental, optical etc. but only for half the cost of a visit or consultation. Basic hospital cover is also included. This is more than satisfactory for the cost as I am someone who maintains a healthy lifestyle so I normally would not be forced to make excessive use of the insurance, in this case the ambulance cover and affordability was the priority in my choice of insurance package. I have also been more than happy with the telephone service offered by NIB, when I have called in regards to waiting periods etc. I have been quickly answered. I was suprised by the service considering the low cost of the package I have.
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1.0
Terrible customer support,...
I ask before to go to the hospital and they said yes you are covered, then I went, I place the claim ...
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1.0
Terrible customer support,...
They are bad in customer service providing false information, one you paid they said submit the claim...
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1.0
High premiums and you get ...
Stay away from NiB, been with them for 15 years and they give you nothing back. They are jacking up t...
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