- Overall
8.0Overall
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Claims Experience
8Claims Experience
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Customer Experience
8Customer Experience
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Value for Money
8Value for Money
NIB review by Sapphire
Great service
Nib offers great cover and customer service. Their online claims system is second to none. They provide rebates on natural medicines such as accupuncture which is a big plus for me. I have an issue with their dental service though - to get a free annual check up, scale and clean (which is standard with most funds) you can only use their dental clinics which are few and far between.
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5.3
Overall Rating
31 reviews
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- Good 4
- Average 5
- Bad 4
- Terrible 8
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1.0
Terrible customer support,...
I ask before to go to the hospital and they said yes you are covered, then I went, I place the claim ...
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1.0
Terrible customer support,...
They are bad in customer service providing false information, one you paid they said submit the claim...
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1.0
High premiums and you get ...
Stay away from NiB, been with them for 15 years and they give you nothing back. They are jacking up t...
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