Travel Insurance Alert

Advise you to be very careful when purchasing travel insurance from Qantas, I recently traveled to Perth and purchased travel insurance which happens to be from QBE and their customer service is terrible, duplicated my claim, did not return calls or replied to emails and then used clause 8 to refuse my claim, so basically if you hire a car or motor home (which is what we did) and you get robbed they will not cover you for any valuables stolen such as cameras, computers etc, its a rip of as they will also not make you aware of these clauses nor tell you to read them. Qantas must know how QBE is treating your customers and should consider not renewing their policy with QBE. Instead find a reputable insurance company that will cover your assets if they are stolen from your motor home. Shame on you QBE, and guilty by association Qantas, as I only purchased the travel insurance as a result of their recommendation, I wonder if there is a kick back from QBE on each policy Qantas sells when people purchase travel insurance at the time of booking their flights, a very very disappointing experience and a very frustrated Qantas frequent flyer, might have to reconsider flying with them again as well> As for QBE never ever again will I have anything to do with you mob.

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