- Overall
1.0Overall
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Claims Experience
1Claims Experience
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Customer Experience
1Customer Experience
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Value for Money
1Value for Money
Save your money
Spent 3 miserable months, accumulating information for QBE, who constantly required more and more unnecessary documentation on my claim. A tactic used to hopefully persuade me to give up and forget the claim. I persisted and was at one stage advised the claim would be allowed and I'd be repaid the $500 I wast claiming on pre paid accommodation due to a lengthy plane delay. The same day they wrote to say they'd changed their minds and requested yet again more info. I got that and sent it on again! Finally some flimsy excuse and no claim accepted. Travel insurance with them is a total waste of money.
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