Overall
10.0
Overall
Claims Experience
N/A
Claims Experience
Customer Experience
10
Customer Experience
Value for Money
10
Value for Money

Virgin Money review by jess_1986

Helpful and patient customer service

I was in a hurry to get insurance before my trip to Bali, I hopped on to their website and got a policy within minutes. I later called them up for some clarification on the policy. The customer service officer was helpful and patient. No claims this trip, but I will go back with them again.

jess_1986

12 July 2013, 12:12 PM

Did you like or dislike this review?

Like Or dislike

0 comments on this review

Login with

Register

Don't have an account?

Login

Enter your email & password

Login with

Register

Register with Compare Insurance

Display name*

Email *

Password *

Your password must be at least 6 characters.

Verify your password *

Get the best deals from Compare Insurance delivered to your inbox for free.

Just checking you are human

By registering with us, you agree to the terms of our Privacy policy

Virgin Money review average

6.9

Overall Rating 13 reviews

Awesome 3
Good 1
Average 0
Bad 0
Terrible 9

More Virgin Money reviews:

Virgin Money

Santiago2020 16 March 2022, 20:39 PM

1.0

Bad service, never respond...

I don't write reviews, as honestly I don't have the time. however, this is another level of a...

0 comments 0 likes 0 dislikes
Virgin Money

darryl white 10 February 2024, 14:20 PM

1.0

2 MONTHS STILL NO CAR.

2 months still no car. Comprehensive insurance. Hemorging money. Severely bad customer service. Non e...

0 comments 0 likes 0 dislikes
Virgin Money

Stephen Worthington 03 November 2020, 23:50 PM

1.0

They do not pay out

Avoid at all costs. I had to cancel my holiday because of the first covid lockdown. The holiday was b...

0 comments 0 likes 0 dislikes

See more reviews

Helpful and patient customer service

jess_1986

Did you like or dislike this review?

0 comments on this review

Login

Enter your email & password

Login with

Register

Don't have an account?

Login

Enter your email & password

Don't have an account yet?

Login with

Register

Register with Compare Insurance

Bad service, never respond...

2 MONTHS STILL NO CAR.

They do not pay out

We've helped thousands of Australians find the right travel insurance