Virgin Money reviews
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overall rating 6.9 15 reviews
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Customer Experience
6.9
- Awesome 4
- Good 0
- Average 0
- Bad 0
- Terrible 9
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Value for Money
7.0
- Awesome 3
- Good 0
- Average 1
- Bad 0
- Terrible 9
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Claims Experience
5.8
- Awesome 1
- Good 1
- Average 0
- Bad 0
- Terrible 8
Bad service, never respond...
I don't write reviews, as honestly I don't have the time. however, this is another level of a...
2 MONTHS STILL NO CAR.
2 months still no car. Comprehensive insurance. Hemorging money. Severely bad customer service. Non e...
They do not pay out
Avoid at all costs. I had to cancel my holiday because of the first covid lockdown. The holiday was b...
Terrible service - still a...
I have annual travel insurance with Virgin, easy to take out but a TERRIBLE SERVICE if you need to ma...
Can’t be trusted
My wife and I took out an annual travel insurance policy with them. They then introduced a coronavir...
Doesn’t cover lost or stol...
They don’t cover anything stolen or lost if it was not on you at the time. If it was on me... I would...
Waste of time and money
Plane diverted to Honolulu (Auckland to San Fran) because it was leaking oil, airline was unable to r...
weaseled out of paying my ...
my flight was cancelled by an airline in canada so I missed my connections (I had another week of my ...
They don't cover the b...
They don't cover bookings. The highest, most expensive comprehensive cover does not cover an esse...
Filed a claim because I ha...
I was stopped by the U.S customs and was meant to be travelling for 3 months, the customs officer was...
terrible customer service
Called Virgin money in regards to travel insurance today at 12.30. Had several questions in regards t...
Absolutely wonderful servi...
Virgin Australia's travel insurance was the best coverage for the best price, especially when it came...
Virgin Money is good value...
Virgin were hassle free and easy to deal with. They emailed me immediately with the forms required fo...
Helpful and patient custo...
I was in a hurry to get insurance before my trip to Bali, I hopped on to their website and got a poli...
Review for virgin money tr...
Thanks Virgin Money for the amazing customer service and for making my holiday!
Virgin Money travel insurance reviews
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