- Overall
1.7Overall
-
Customer Experience
2Customer Experience
-
Claims Experience
2Claims Experience
-
Value for Money
1Value for Money
Virgin Money review by Sarah Lynn
Filed a claim because I had my holiday shortened by customs
I was stopped by the U.S customs and was meant to be travelling for 3 months, the customs officer was really aggressive and for some reason said I could only travel for two weeks. The policy covers unforeseen circumstances to travel plans but they are refusing to reimburse me for the flights that I had to cancel. Pieces of trash - do not use this company - STA Travel are 1000% better I should have stuck with them
7 comments on this review
Login with
Register
Don't have an account?
Register nowLogin
Enter your email & password
Login with
Register
Register with Compare Insurance