- Overall
8.3Overall
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Value for Money
8Value for Money
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Claims Experience
8Claims Experience
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Customer Experience
9Customer Experience
Zoom Travel Insurance review by Mel
Good customer service, fast claims process
I found it very simple to lodge a claim online. Only issue was trying to send a video file through email which was the only way available. The response emails however were surprisingly fast and my claim was assessed within days! Since I had all the required documentation my claim was then approved quickly. I am impressed that I was covered for my stolen phone, case and cash so promptly. Thanks Zoom.
1 comments on this review
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