• Hi Michael, the travel insurance doesn't cover the epidemic or pandemic. It is included under General Exclusion of the policy. I also purchased my travel insurance in August 2019 for my Asia trip last month. I also read the policy hence I found out.
    Cheers.
    Reply from Harry
  • Hi Michael, Thanks for taking the time to review us. As you can imagine when international travel bans were implemented on 18 March, we were immediately inundated with thousands of enquiries. I am sure that we've responded to you by now, but please don't hesitate to email us should you have any further query about our cover and future travel.

    Warm regards, Eva | Customer Service
    Reply from Zoom Travel Insurance representative