Claim "sorted"!

As we all know, travel insurance is an absolute necessity. None of us ever expect to have to make a claim on our policy and for many, many years, we never had to. Then, "whammo", six weeks out from departure date, a cancer diagnosis! This required urgent surgery which forced cancellation of our travel plans. We're talking flights, both domestic and international and a 52 night cruise. To be honest, we cynically thought we would be in for the fight of our lives with our claim - after all we are dealing with insurance, right. Well, nothing could be further from the truth. Zoom were with us all the way. Granted, there was a fair bit of "paperwork" required, but once Zoom had everything they required, our claim was approved and "sorted". Zoom have been absolutely fantastic and we can't speak highly enough about the staff who handled our claim. We are forever grateful that we chose Zoom for our travel insurance needs and will never consider anyone else but Zoom in the future. Heartfelt thanks.

Did you like or dislike this review?