- Overall
10.0Overall
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Customer Experience
10Customer Experience
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Claims Experience
10Claims Experience
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Value for Money
10Value for Money
Zoom - There when you need them
After an unfortunate accident in the USA my immediate thoughts were towards my insurance cover. From the very first emergency call from the USA, notification to Zooms consultants and all the way through the claims process, I have nothing but praise for their ethics, their professional understanding and settlement. A special mention to Daniel - Zooms Travel Consultant. Daniel kept me completely informed via email every step of the way and for that I thank him sincerely. I would recommend and have done so already to my travelling friends Zoom for their travel insurance requirements. I have no hesitation in putting my name to this review and wish fellow travellers a safe and pleasant time in their travels whether that be in Australia or worldwide.
Don Smith - Melbourne Victoria Australia.
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