- Overall
1.3Overall
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Customer Experience
2Customer Experience
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Value for Money
1Value for Money
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Claims Experience
1Claims Experience
Never zoom again
During my vacation, I was unfortunate enough to have my bag stolen. I immediately filed a claim with Zoom, hoping to get the necessary compensation to cover my losses. Unfortunately, they denied my claim, claiming that it was my fault for being robbed. This came as a shock, as I had taken all the necessary precautions to protect my belongings. It was a frustrating experience, and I'm still trying to figure out what else I could have done to prevent the theft.
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