Zoom Travel Insurance Emma
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Compare Insurance › Business Insurance › Business Reviews › Zoom Travel Insurance
  • Overall
    1.7
    Overall
  • Customer Experience
    1
    Customer Experience
  • Value for Money
    3
    Value for Money
  • Claims Experience
    1
    Claims Experience
Zoom Travel Insurance review by Emma

Difficult and lengthy claims process

I broke my ankle 2 days before a ski holiday, which was insured by Zoom Travel. The claim took almost 12 weeks and a number of hours of time on my part. It was stressful and difficult. I wouldn't recommend this insurer for the claims experience and absolutely wouldn't use them again.

Emma

24 May 2024, 19:58 PM

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Zoom Travel Insurance review average
Zoom Travel Insurance Zoom Travel Insurance
8.6
Overall Rating 313 reviews
  • Awesome 239
  • Good 31
  • Average 1
  • Bad 6
  • Terrible 13
More Zoom Travel Insurance reviews:
  • Zoom Travel Insurance reviews
    Zoom Travel Insurance
    Dave Harvey 26 April 2023, 14:25 PM
    10.0

    My claim was dealt with in...

    My claim was dealt with in a very timely and efficient manner and I was very satisfied with the resul...

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  • Zoom Travel Insurance reviews
    Zoom Travel Insurance
    Kerrie 11 August 2023, 08:07 AM
    1.0

    Don't wanna pay

    I started my claim on June 15. I uploaded all documents when I started the claim. 3 times they asked ...

    0 comments 0 likes 0 dislikes
  • Zoom Travel Insurance reviews
    Zoom Travel Insurance
    Gael Nash 22 December 2023, 19:23 PM
    10.0

    Responsive Service

    Zena and the team at Zoom responded straight away. They were helpful and always kind. They provided c...

    0 comments 0 likes 0 dislikes
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