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overall rating 6.3 12 reviews
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Customer Experience
6.4
- Awesome 7
- Good 2
- Average 1
- Bad 0
- Terrible 2
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Value for Money
6.1
- Awesome 4
- Good 4
- Average 3
- Bad 0
- Terrible 1
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Claims Experience
6.3
- Awesome 5
- Good 3
- Average 1
- Bad 0
- Terrible 2
They don't pay claims!...
Operation 1. Delayed due to initial decline, left me in ER for a day whilst the issue was resolved!. ...
HBF review
Generally a good insurer and handles claims well. As long as you are covered under your policy and ke...
Awesome customer service
Fast and efficient customer service, great range of policies for a range of budgets. Easy to use, jus...
Lack of empathy, lack of c...
After 7 phone calls to follow up with HBF regarding a claim placed online over 3 weeks ago, being tol...
HBF is average
In today's competitive world, I would expect more value with my health insurance. HBF does not delive...
Simply the best - Member s...
Excellent, local customer service. Widest range of providers in WA. Superfast online claims process a...
Gap saver
We love our hbf health insurance, since joining a year ago I have gotten 4 pairs of glasses and only ...
Happy Customer
I have been with HBF for over a year now and think they are fantastic. Very helpful, reliable and alw...
Local and friendly service...
I have been with HBF for years now, I find them very easy to deal with, always friendly when you go t...
HBF - Happy Customer
I've always been a member of HBF and find it to be one of the best Health Insurance companies. They h...
HBF Health Insurance
HBF may not be the cheapest insurance but they really try to get the best deal for you personally. Wh...
Friendly, efficient and vi...
When I turned 25 I could no longer exist on my parent's healthcare plan. I decided to remain with HBF...
HBF health insurance reviews
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