
- Overall
4.6Overall
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Customer Experience
2Customer Experience
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Claims Experience
6Claims Experience
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Value for Money
6Value for Money
Medibank Private review by Ethan.Baker
Shocked by incompetent claims staff
We were shocked by the incompetency of their staff during one of our claims. Seems like the staff did not understand their claims procedures and we had to tell them how we usually make a claim. Having said that, we are happy with the extras covered by our policy.
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