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overall rating 4.6 41 reviews
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Customer Experience
4.7
- Awesome 7
- Good 8
- Average 3
- Bad 5
- Terrible 18
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Value for Money
4.4
- Awesome 6
- Good 5
- Average 6
- Bad 6
- Terrible 18
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Claims Experience
4.7
- Awesome 7
- Good 5
- Average 6
- Bad 2
- Terrible 17
What am I paying for?
I've just been refused a claim for a tooth extraction (covered by my Medibank 'Extras'), ...
Absolute rip off
Top cover only gave me $490 rebate for $5,500 prostate cancer surgery. Other funds pay 80%
Changi...
Unreliable & inexperie...
I received an email this morning that my account is overdue although I have set up an automatic card ...
Peace of Mind!
Have been with Medibank top hospital cover for over ten years. Have had many claims, including rehab...
Useless!
Closed my policy due to their incompetence. Still trying to say my policy is open. Terrible service, ...
Simply appalling incompete...
Migrated systems without notifying customers/policyholders. Incorrect/unnotified/unauthorised payment...
Shocking - an ill organisa...
4 and half hours of telephone calls, to rectify MEDIBANK's incompetent error! Not trustworthy dur...
Nightmare and misleading a...
I was recently conned into a 'corporate' policy through my work. It was sold to me as a bette...
Service non existent
Very expensive compared to competitors. You might think being one of the bigger providers they will p...
Not worth the time or mone...
First, I tried to call 134 190 a few days ago, and they told me to wait for 19 minutes, so I did and ...
Good services but expensiv...
Easy to use the online claim and great service when I call up for help, just the prices getting expen...
Medibank Private
A fairly consistent insurance company with reasonable prices and good customer service. I know I'm ge...
Best health insurance
I am fully satisfied with my insurance provider as i am getting a comprehensive cover for an amount w...
Peace Of Mind - Extras
As a single Mum, I am extremely satisfied with the level of cover I have regarding extras health insu...
Medibank private
I haven't heard from medibank private since joining years ago. I had a baby this year and did not eve...
Medibank private - A joke!...
Difficult to deal with, expensive and disappointing cover. If I had the time I'd look elsewhere for a...
YOU WILL REGRET
increasing premium, decreasing claims, not user friendly when claiming,misleading sales person, the ...
Great some how
Accessible and good customer service. I receive huge amount of cover for small amount of money. For e...
Medibank
Phone operators are very helpful, however it is difficult to find and access a medibank office to put...
Good one
Not that bad but need to cover every small expenses on health and quick response. An overseas student...
Unreasonable and arbitrary...
Slick and professional in appearance but just try to claim! Medibank is unreasonable and arbitrary....
Bad service, much better o...
The sound reputable and seem like a safe choice to go with because of their heavy spending on marketi...
Covers childbirth in priva...
I have been with Medibank Private for more than 10 years now. I recently added my wife and then our n...
Dodgy and misleading polic...
My parents are visiting from overseas a couple of years back and I would like to get some cover for t...
Shocked by incompetent cla...
We were shocked by the incompetency of their staff during one of our claims. Seems like the staff did...
Bad staff attitude
Their staff attitude was really bad. They think that it was outside of their job responsibilties to g...
Not covered for keyhole su...
I was not covered for keyhole surgery when I was diagnosed with prostate cancer which is a shock beca...
Have not had any problems ...
I have been with Medibank for a couple of years now and do not have any problems with them. I would r...
Medibank private should im...
They keep increasing their premiums and reducing benefits. But we keep seeing their advertisements an...
A bit expensive, but servi...
Medibank Private is a bit expensive than others, but the services are worth it. More hospital service...
Friendly and knowledgable ...
Medibank Private was recommended to me and I am so glad it was. I a saved almost $100 a year from my ...
Fast and easy claiming
I recently had gallstones removed and medibank covered the cost for the procedure. Claiming was easy ...
Keep increasing premiums a...
Medibank Private keep increasing their premiums and reducing their benefits. They do not notify you o...
Have to use preferred prov...
I like the extra insurance that they provide and they are cheap and easy to use. However, I have to g...
Could get better service e...
I insure with them only because they have a lot of providers. Otherwise, I could get a lower premium ...
Medibak private is an awfu...
Medibank Private is a simply awful company. A few days before I was due for surgery, they told me tha...
Decent service but expensi...
Decent customer service with a good list of providers but expensive premiums.
Only $100 back on wisdom t...
I joined Medibank more than 3 years ago. The waiting period for wisdom teeth extraction is 1 year. Th...
Constantly increasing prem...
I was with medibank private for many years now, but the constant premium increase in recent years has...
Competitive prices and gre...
Many people complain about Medibank Private being expensive, but since the price increase across the ...
Smaller price increased co...
Medibank Private is the third health insurance fund I have been with. The first two kept on increasin...
Medibank Private health insurance reviews
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