Mrs

Their excess limit is ridiculous (AUD$250)and they won't have your back when you need to claim minor expenses for luggage delay or medicals. This means that if you spend less than that amount on any emergency they won't cover you. What is the point of a policy when you still have to pay for these type of expenses? I had two claims of around AUD$180/each for luggage delay and medical emergency but CoverMore won't pay it cuz it does not seem relevant to them. I would've been better off without this policy or by buying insurance that covers "minor" expenses, there are many out there but I went along with my agent's advice an now I regret it.

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