Cover-More reviews
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overall rating 5.9 106 reviews
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Customer Experience
5.9
- Awesome 30
- Good 13
- Average 0
- Bad 5
- Terrible 46
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Value for Money
6.0
- Awesome 27
- Good 17
- Average 3
- Bad 3
- Terrible 44
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Claims Experience
5.3
- Awesome 27
- Good 10
- Average 1
- Bad 1
- Terrible 46
FINE PRINT ONE
If you hire a car, they will not pay any damage amounts or excess "unless you take out FULL comprehe...
Refuse to pay out due to d...
Anyone who is considering dealing with this insurer should read the news articles on how they have tr...
Excellent service from sta...
On the day we were due to fly out to Europe my husband was bitten by a white tail spider and ended up...
Australia's Leading SC...
We had an International policy through Commonwealth Bank with this Cover-More, travel and hospital co...
ZERO TWICE
IF something is taken from your vehicle, you are not covered. At all. Zero. Our hire car got broken i...
Coverless
Refused emergency assistance when my bag was stolen late at night with cash, credit cards, passport, ...
Never had an issue making ...
We have so far made 2 claims with cover more. As long as you read and understand the PDS you will kno...
DO NOT USE. COULD NOT BE A...
DO NOT USE THIS COMPANY. We had a family member fall severely ill overseas and we needed to make a cl...
Dishonest, fraudulent.
Dishonesti took out travel insurance with Covermore prior to embarking on a 19 day cruise to NZ, the ...
Dont die!
4 months ago, my best friend and his wife travelled to Canada for my wedding where his wife unexpecte...
Do not use
There is no real way to contact them when overseas and when calling in to speak to someone the wait i...
Steer clear!!!
Rang 1300 customer number on 3 different occasions in one day. Each time given different steps to fo...
Worst company I have ever ...
I purchased domestic travel insurance from their online portal over a month ago and they sent me cert...
Absoulte SCAM, beware
I’ve been waiting MONTHS and MONTHS on end for anything. They have specifically designed it this way ...
Worst insurance company ev...
This doesn’t even deserve one star, pathetic excuse of a company. If you would prefer to throw your h...
SCAMMERS! AVOID AT ALL COS...
The worst decision I ever made in my life was to buy "travel insurance" from this corrupt, incompeten...
Cover More
From my experience they were very professional. I submitted all the required documentation as request...
Unprofessional and mislead...
My flight was cancelled due to engineering issues and, consequently, I missed all of my internal flig...
Do not insure with them
It has now been 2 months since I submitted a claim and still awaiting approval. Impossible to make co...
No more cover more
Don't even bother to get a covermore travel insurance. Better invest in a different travel insura...
Never use this company
Just not worth the hassle, impossible to talk to anyone about a claim, on hold for an hour and then l...
Very Dissatisfied with the...
I tried for 2 weeks ringing this Insurance Co, 7 times, waiting in excess than 2 hours each time for ...
Very Dissatisfied with the...
I tried for 2 weeks ringing this Insurance Co, 7 times, waiting in excess than 2 hours each time for ...
Never use this company
Just not worth the hassle, impossible to talk to anyone about a claim, on hold for an hour and then l...
Stay away from this scamme...
Worst experience ever! I knew that insurance companies are all scammers and dodgy but Cover-More are ...
Stay away from this scamme...
Worst experience ever! I knew that insurance companies are all scammers and dodgy but Cover-More are ...
Impossible to contact
we got an online quote from cover more. price & terms seem really good, however a couple of minor...
No customer service!
Cover-More is happy to take your money. Just don't expect to be able to contact them if you have ...
Did not have Covid when I ...
I recommend to anyone pay the money for insurance seven corners . never go with cover more as they wi...
Cover absolutely nothing
I bought an annual multi trip premium policy with covermore for 2 years running, but when I got stran...
If stealing was legal. Oh ...
NEVER use this insurance company. They make it seem like they will insure you but in the VERY fine pr...
youGo travel insurance
Due to AUS government entry restrictions my overseas flight got cancelled. YouGo travel insurance (Co...
should be call, Covers-not...
so last year me and Shelley thought to our self lets have a nice little wedding in in late April/ ear...
They failed me.
Whilst overseas, I somehow got a bug that resulted in my having chronic diarrhoea for 6 months. I wen...
Straightforward no frills ...
We have done numerous overseas trips and cruises and never made a claim. Paid out a small fortune for...
COVER -LESS
The reason you buy travel insurance is for when things go wrong.
Buyer Beware. Please read your P...
Sneaky fine print & te...
Do not use, terrible service and waste of money. Having just been to Bali my partner and I had a coup...
Small medical claim in Fij...
We had a small medical incident in Fiji (broken little toe, was deformed), called the hotline spoke t...
Covermore Scam
Booked a cruise just after Christmas for me and my wife and our two friends in May. Unfortunately due...
Worst insurance company Iv...
This review is in relation to a cancelled Ryan Air flight which caused massive disruptions to our hol...
HIGHLY DO NOT RECCOMEND
I went overseas to Hawaii in July 2017, resulted in having an allergic reaction and had to go to Hosp...
Not for Diabetics
Covermore used to cover Type 1 Diabetics automatically as long has you have a hba1c under 9. They now...
Delay tactics
Followed their advice whilst overseas. Now are facing endless delays in being paid. Very poor custome...
Unacceptable Delay
Annual policy taken out March 2017. Cancelled Norfolk Island trip as needed pacemaker October. Compl...
Dismissive and distressing...
Interesting that positive reviews relate to ease of insurance purchase, not claiming. Interacting wi...
Just dont use them
Utterly a rip off and flight centre are as bad for selling the dodgy policies. Shall not use either a...
Cover-less! Waste of money...
Covermore used to be a reputable company. In July, unknown to us, they were taken over by Zurich Ins...
Misleading insurer / Compl...
This is a genuine warning to ALL Australians travelling to avoid using Cover-More at all costs, not a...
Wouldn't Bother
We had top cancellation coverage. Husband had Routine nose op. 1 mth B4 travel Even paid $500 for ...
Cover-Less
They should be called Cover-Less. Our trip was cancelled due to the hurricane in Antigua. They woul...
Do not insure with Cover-M...
Still waiting for payout after 6 months. Had emergency surgery a week before trip and still waiting f...
Two good experiences with ...
I travel a lot and I have always paid my travel insurance with Cover-More.
Throughout the y...
Covermore are nothing but ...
My mum got sick and died overseas whilst we were away on a family holiday in Ireland. I rang covermor...
Cover-More Insurance (SCAM...
We were sold Covermore insurance by Flight Centre in Frankston. The premium was 15% on top of the tot...
Absolutely terrible
This would be the worst company I have ever dealt with. We arrived in the US, and my wife suffered a ...
Told by doctor not to trav...
Surgeon told my husband we could not travel even wrote them a letter now they wont pay us the $12,000...
Don't bother! Read the...
Purchased through Flight centre as their preferred Insurance company.
Had to make a claim after ...
Mrs
Their excess limit is ridiculous (AUD$250)and they won't have your back when you need to claim mi...
Easy over the phone suppor...
Smooth, efficient, prompt claim payment and customer service was very professional.
We could not...
Would not rely on Cover-Mo...
Denied claim for accidental damage to out waterproof camera stating it was due to a mechanical fault....
Mrsbowie
Very affordable insurance. Very easy policy to understand. Peace of mind that the cost of our cruise ...
Excellent customer service...
I'm a travel agent and highly recommend covermore to all my clients. They are great to deal with and ...
Cover more
Always use cover more when we travel. Only had to make one claim, was relatively easy and paid quickl...
Bad
It wasn't very good because making a claim was a very complicated process, if i ever am lucky enough ...
Covermore no more
The terrible experience with insurance I have ever experienced, everyone takes covermore should first...
Great insurance company!
I will definitely be using this travel insurance company again next time I travel! I got really ill w...
basic review
overall very good but i don't often use them for any claims so it is hard to tell. the application pr...
Quick, simple, and good va...
Cover More has become my first port of call for travel insurance. Cover More uniquely combines the 3 ...
Convenient
Cover-more is the most convenient travel insurance company for us to go through as it is preferred by...
Zero customer service. NEV...
Nine months after having a miscarriage while on holidays in the USA I am still getting bills from the...
Safe Travels
I have covered myself over 5 times now with covermore. after lots a research they were one of the bet...
First port of call
Having had several overseas trips lately, Cover More has now become my first port of call for travel ...
It was great to use 1Cover...
Although we are healthy young & very fit 70 years olds, our trip was without incident free. It wa...
Handled claim to complete ...
Have just organised our 6th Covermore policy for a trip in 2013. Only had one claim and it was handle...
Could not have given worse...
Covermore travel insurance could not have given me worse service. I mistakenly dated my period of tra...
Efficient service.
I travel frequently and always use covermore. I found their level of service and standard of customer...
Very competitive prices.
Very competitive prices. Claimed for lost baggage with in Thailand. Didn't have receipts for most of ...
Covermore service was exce...
We purchased Covermore insurance on the advice of a friend and travel agent for our cruise trip. Our ...
I will defenitely use Cov...
I have now travelled twice with a Cover-more policy. And unfortunately on both ocassions I had to mak...
Get covermore.
Whenever I go travelling, I will go with covermore. I did not usually purchase travel insurance befor...
No hassles.
During my 2 weeks in Bali, my daughter got sick. She had Bali Belly on and off since the end of the 1...
I use covermore everytime ...
I use covermore everytime I travel overseas. What I like about covermore is that they provide cover f...
Outstanding!
Outstanding from purchasing the policy throught to receiving the claim. All my seemingly silly quest...
Highly recommend.
Tore all 3 hamstring tendons off my hip bone while watersporting in Thailand. My friend called coverm...
Great customer service.
My husband was admitted to the hospital with an emergency in Thailand. It was a challenging situation...
Thank you Covermore.
I just want to say a big thank you to Covermore for the speedy claim approval of my wife's medical ex...
Great service from claims ...
I became very ill with suspected dengue fever whilst travelling in bali. I was in the hospital for da...
Great customer service.
Great customer service. Daughter got sick during the holidays and we were fully paid for the consulta...
Professional folks.
I have purchased covermore for my last 4 overseas trips and I feel completely confident and safe that...
Very satisfied, thanks Cov...
Friendly, quick and efficient. Hubby dropped the camera and broke it. Had to buy a new camera. Made a...
They cover pre-existing me...
Buying travel insurance online was quick and easy. Both my husband and I have existing medical condit...
Expensive!
While cruising with my wife on the pacific ocean, I managed to get sea sick and required medical atte...
Strongly recommend.
I have used Covermore for more than 4 years for business and personal travel. Made a small claim for ...
Great customer service.
While travelling to China recently, my luggage was stolen/lost. The customer service made a very bad ...
Quick and easy.
Quick and easy to apply for travel insurance online. Questions were answered with pop ups and there i...
Review for cover-more trav...
I found it difficult communicating with Covermore since having admited to a hospital in Seattle. I ca...
Cover-More travel insurance reviews
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