- Overall
8.6Overall
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Claims Experience
10Claims Experience
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Customer Experience
9Customer Experience
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Value for Money
7Value for Money
Highly recommend.
Tore all 3 hamstring tendons off my hip bone while watersporting in Thailand. My friend called covermore from Thailand and spoke to the emergency helpline straight away. The customer service assistant was detailed and reassuring, told my friend what to do what what documentations were required for my situation. After the surgery in Australia, I made the medical claims online with copies of the reciepts from Thailand. The online forms were simple and my claim was approved within 5 days and money deposited into my bank account shortly. Highly recommended and I will use them again for my travels.
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