- Overall
4.0Overall
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Customer Experience
4Customer Experience
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Claims Experience
4Claims Experience
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Value for Money
4Value for Money
Review for cover-more travel insurance by hillybilly4
I found it difficult communicating with Covermore since having admited to a hospital in Seattle. I called them up to check if I had to pay first or if they would settle the payment with the hospital directly. They instructed me to have it billed to my address and make the claim then. When I got home to make the claim, they said I should have sent it directly to Covermore. Since then, I have been getting bills sent from the hospital to me and I had to tell them to send them to Covermore. 5 months on, Covermore still has not accepted the claim, but says that they are negotiating settlement via a third party in the US. I am appalled by their tardiness and would not purchase from them ever agai
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