- Overall
3.2Overall
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Customer Experience
4Customer Experience
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Claims Experience
2Claims Experience
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Value for Money
4Value for Money
HCF review by Caitlin S
Doesn't cover natural therapies like hypnotherapy and reflexology
After 10 years with this provider I'm leaving as they do not cover natural therapies or out patient services - even when a HCF Provider number is available. Quite annoying and misleading, and they won't put it in writing to say they don't cover these things... Unless you've come over from Manchester Unity you're just another number.
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5.8
Overall Rating
33 reviews
- Awesome 10
- Good 8
- Average 5
- Bad 4
- Terrible 5
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1.0
The worst. And don't p...
I've been a loyal customer of HCF for 6 years and don't normally need to make any claims. The...
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1.0
Don't trust or rely on...
I have had spoken to multiple staffs on their hotline to resolve a simple enquiry. I ended up with an...
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1.0
HCF does not negotiate wit...
Been a customer for 20yrs and without knowing HCF they changed the current cover I had to not include...
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