-
overall rating 5.8 33 reviews
-
Customer Experience
5.8
- Awesome 6
- Good 13
- Average 3
- Bad 5
- Terrible 6
-
Value for Money
5.5
- Awesome 6
- Good 10
- Average 4
- Bad 7
- Terrible 6
-
Claims Experience
6.1
- Awesome 8
- Good 13
- Average 3
- Bad 2
- Terrible 7
The worst. And don't p...
I've been a loyal customer of HCF for 6 years and don't normally need to make any claims. The...
Don't trust or rely on...
I have had spoken to multiple staffs on their hotline to resolve a simple enquiry. I ended up with an...
HCF does not negotiate wit...
Been a customer for 20yrs and without knowing HCF they changed the current cover I had to not include...
No Customer loyalty after ...
We have been with HCF for twenty years and our policy elapsed once when we where on holiday. They ask...
Doesn't cover natural ...
After 10 years with this provider I'm leaving as they do not cover natural therapies or out pati...
Mixed Bag of good and bad....
Been with HCF for about 3-5 years all up. paid my premiums via direct debit so never late. Had one ho...
Excellent well priced and ...
We have been with HCF for years and found them excellent, especially for children's claims. What's mo...
Good enough not to leave
You get what you pay for. Good service, decent returns. Price is decent when comparing apples with ap...
APPALLING Customer Service...
My partner and I joined HCF in April 2013 having previously been with Peoplecare for 8 + years as we ...
MrsBowie
Very helpful when claiming and flexible payment options. They have an office very close to my home. O...
Pretty good
Money wise pretty reasonable. As I understand it they are not for profit. Only used a couple of times...
Comprehensive Offering, Es...
I've been with HCF for 10 years and have never had an issue with service or claiming. The cover is v...
HCF
I wish an incentive had been offered when I joined and I find it too expensive but being over 32 I ha...
HCF- the best
I did a huge amount of research when I was looking for a private health insurer and I'm so happy with...
Health Insurance
We haven't had any issues with making claims...the main problem is they don't support the dental prog...
Wealth for Health
HCF are a great health insurance provider! Whenever there's an issue, they're quick to explain what I...
I would recommend HCF to a...
I would recommend HCF to all my friends. Their simple policy terms and conditions made me buy their q...
Best health insurance comp...
HCF is the best health insurance company according to me. My husband and I were covered under the You...
Everything was hassle free...
Opt for HCF if you don’t want to leave anything to chance when planning a family. Their Top Plus and ...
Dealing with HCF is a plea...
What a pleasure it was dealing with HCF. The customer service employee was extremely helpful. She was...
Lack of service
Had a couple of bad experiences with them a couple of years ago. At first I thought it was a once off...
Good service with helpful ...
So far the service has been good, the sales consultant was really helpful when I signed up. I have st...
The service HCF provides i...
My wife and I were looking for a health insurance, which would cover the pregnancy and birth related ...
Very impressed with HCF em...
I am very impressed with the level of personal service by HCF employees, when I changed my health ins...
Claiming process too long
I tried to make a claim, provided all the required documentation but they kept asking for more. They ...
HCF had all the benefits I...
HCF was the best bet for a health insurance policy. Their young singles and couples policy gave me al...
Benefits getting less each...
Have been with HCF for more than 10 years. They have good customer service but the benefits are getti...
Good service, but premiums...
Their service is good once you have completed the application process, claims are quite easy and I do...
Complicated application pr...
The application process is quite complicated when I signed up a few years ago. Take extra care when a...
Only good things to say ab...
I am insured with HCF for a couple of years now and so far I have only good things to say about them....
Rude and impatient sales a...
HCF customer service needs a huge improvement if they want me to stay with them the next year. The pe...
Mixed experience. Good ser...
I have mixed experience while claiming. The basic stuff like visits to the doctors is quick and easy,...
price increases every time...
They are a good company, however they put there prices up so many times that i have had to lower my l...
HCF health insurance reviews
Write your own review Write my own review