- Overall
4.3Overall
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Claims Experience
6Claims Experience
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Customer Experience
3Customer Experience
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Value for Money
4Value for Money
HCF review by Hugh Touchai
No Customer loyalty after 20 years of membership
We have been with HCF for twenty years and our policy elapsed once when we where on holiday. They asked us to join as new customer and they said we have to go through the normal waiting period like a brand new customer. HCF don't value Customer loyalty.
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5.8
Overall Rating
33 reviews
- Awesome 10
- Good 8
- Average 5
- Bad 4
- Terrible 5
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1.0
The worst. And don't p...
I've been a loyal customer of HCF for 6 years and don't normally need to make any claims. The...
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1.0
Don't trust or rely on...
I have had spoken to multiple staffs on their hotline to resolve a simple enquiry. I ended up with an...
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1.0
HCF does not negotiate wit...
Been a customer for 20yrs and without knowing HCF they changed the current cover I had to not include...
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